Your Ather Rizta Z isn’t showing Pothole+ Alerts, the most likely reason is that the feature hasn’t fully rolled out to your unit yet, or it isn’t active because you’re not using turn-by-turn navigation at the time. Below is a full breakdown of why this happens and how to fix it.
What Is Pothole+ Alerts?
Pothole+ Alerts is a software feature Ather introduced as part of its AtherStack 7 update. It uses road condition data gathered from Ather’s connected scooter fleet to warn riders about upcoming potholes, broken patches, uneven surfaces, and speed breakers while they’re actively navigating with the scooter’s built-in maps. Alerts show up on the dashboard, and can also play as audio through the scooter’s speakers, the Ather Halo helmet, or any paired Bluetooth headset.
The feature is being delivered as a free over-the-air (OTA) update — no dealership visit or extra payment required.
Why Your Pothole+ Alert Might Not Be Working
1. Your scooter isn’t eligible
Pothole+ Alerts only works on Gen 2 and newer Ather models — the 450X, 450 Apex, and Rizta Z. If you own the older Rizta S or a Gen 1 450S, this feature isn’t supported on your scooter’s hardware, and no update will bring it.
2. The OTA update hasn’t reached you yet
Ather is rolling this out in phases, not to every scooter at once. If your Rizta Z is otherwise Pothole+ eligible but you haven’t seen the feature yet, it may simply not have reached your unit in the rollout queue.
How to check: Go to your scooter’s software/update settings in the dashboard or the Ather app and confirm you’re on the latest AtherStack version. If an update is available, install it and restart the scooter.
3. You’re not using active navigation
Pothole+ Alerts only triggers while you’re navigating using the scooter’s built-in maps. If you’re riding without a destination set, the system has no route to check against its hazard data, so no alerts will appear — this isn’t a malfunction, it’s expected behavior.
4. No hazard data exists for your route
The feature relies on road hazard data crowdsourced from Ather’s connected scooter fleet. If you’re riding on a road with little Ather scooter traffic — a new road, a rural stretch, or a route the fleet hasn’t mapped much — there may simply be no known hazards logged for that stretch yet. This will improve over time as more scooters ride the same roads.
5. Connectivity issues
Since the feature depends on cloud-based fleet data, a poor mobile network connection can prevent the alert system from syncing hazard data in real time. If you’re in a low-network area, alerts may be delayed or not show up at all.
6. Audio alerts specifically not working
If you’re seeing visual alerts on the dashboard but not hearing audio ones, check that your Bluetooth headset or Ather Halo helmet is properly paired and connected before you start riding.
Quick Fix Checklist
- Confirm your model is Rizta Z (not Rizta S) and Gen 2 or newer
- Check for and install the latest software update via the dashboard or Ather app
- Make sure you’ve set a destination and are using active navigation
- Test on a route with more traffic/known hazards if a specific stretch shows nothing
- Check your network signal strength
- Re-pair your Bluetooth headset or helmet if audio alerts aren’t playing
FAQs
No. Since it relies on cloud-based fleet data, a stable data connection is needed for the alerts to sync and trigger correctly.
No, it’s delivered as a free OTA software update to all eligible scooters.
The Rizta S doesn’t support the full AtherStack 7 software package that Pothole+ Alerts depends on, so it isn’t eligible regardless of update status.
Only on roads where Ather’s connected fleet has already gathered hazard data. Coverage should expand over time as more scooters ride the same routes.
